4 Trends for CRM in 2018

CRM in the past In the late ’80s companies used front-office applications, like contact management software, which stored and organized customers’ contact information. It wasn’t until the ’90s, when technology focused on automating business processes, that we began to see the potential of Customer Relationship Management (CRM) software....
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API Gateway

API Gateway – a Rapidly Changing Landscape

When the Internet started there was only the concept of an HTTP Server that would serve up static web pages. That quickly grew into having application servers that served up web applications or servlets using HTTP Servers as reverse proxies to the applications. While these applications were great for the...
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